managed it services
overview
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
Our fixed service-level agreements deliver high-quality IT support to bolster your core services – letting you focus on turnover instead of technology.
Whether you’re a big business or growing concern, we’ll tailor our Managed Service Agreements to suit your needs, taking on as much responsibility for your IT as you want.
We support businesses of all sizes, offering anything from start-up services and operational management through to strategic IT management.
- Maintaining core services.
- Keeping systems running.
- Automatic updates, such as Windows updates and anti-virus definitions.
- Security – protection against web infection plus Internet filtering management.
- Support, 24/7.
Network Monitoring- Traffic Analysis & Bandwidth Monitoring
- Network Configuration Management
- VoIP Quality Monitoring
- Switch Port & IP Address
- Server Monitoring & IT Infrastructure Devices Monitoring
- Application Performance Management
- Enterprise Password Management
- Multi-vendor Storage Area Network Monitoring
- Website Monitoring Service
- ITIL Servicedesk & Asset Management
- Windows Desktop Management
- Active Directory Management
- Asset Lifecycle Management
- Active Directory Auditing & Reporting
- Eventlog & Syslog Management
- Firewall Log Analysis
- Network Security Scanner & Patch Management
- Enterprise Password Management
- Self Service Password Management
Our Managed IT services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Network
Cloud services are network dependent, which is why Star Technology Services network management and monitoring services have become critical to IT.
Service desk
Star Technology Services 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Star Technology Services ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Star Technology Services supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Star Technology Services provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started