our solutions

Desktop and Server Management

Alleviate your IT department from the hassle of managing, protecting and updating your desktop and server’s software and equipment.

When your IT team spends less time on routine maintenance, upgrades and PC configurations, they can focus on more important mission-critical tasks. Star Technology Services experts work with you to develop and implement comprehensive management of your platforms and devices. By standardizing systems administration, automating key functions and optimizing everything from your desktops to your servers, you gain a simplified and integrated system that is managed for you.

The result: You spend less on operating costs for a scalable, flexible solution to help you manage you IT infrastructure no matter what your size.

Desktop and Server Management Includes: 

  • Consolidating Resources
  • Consolidation and elimination of unnecessary resources
  • Automated tracking of software and hardware assets
  • Consistent network configuration
  • Increased infrastructure security
  • Data backup, protection and recovery
  • Optimized performance of IT assets
  • Minimized network downtime
  • 24/7/365 monitoring and Help Desk support

Infrastructure Support

You might be surprised that managing your infrastructure is not always best done in house. For many organizations, outsourced infrastructure support alleviates the burden of ensuring optimized, secure network operations. Infrastructure support is a service that covers a broad range of infrastructure assets that we can help you with, from the ongoing care and keeping of your network to the supplementation of your IT staff. By handing over support functions to our Managed IT Services, you free up your own internal resources to focus on mission-critical tasks while ensuring your systems run optimally at all times.

Infrastructure Support includes: 

  • Minimized network downtime
  • Automated tracking of software and hardware assets
  • Data backup, protection and recovery
  • Consistent network configuration
  • Consistent delivery of software updates and minimal service interruption
  • Implementation of virtual network
  • Optimal performance of your website – an SEO factor
  • IT staff augmentation

Always Stay Current

Outsourcing your infrastructure support or desktop and server management could do more than save you hassle – with stronger protection from threats and assurance of the most current resources available, Star Technology Services can give you the competitive edge you’ve been looking for with your digital resources.

Our Desktop and Server Management services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why Star Technology Services network management and monitoring services have become critical to IT.

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    Service desk

    Star Technology Services 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    Star Technology Services ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    Star Technology Services supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Star Technology Services provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Star Technology Services are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises