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IT Asset Management Services


Our IT Asset Management Services

Star Technology Services offer software and hardware inventory management solutions designed to help you make informed and strategic decisions regarding your IT operations.

Our ITAM services are customized to manage your assets throughout their full lifecycles, from procurement through usage and eventual disposition.

With a proper IT asset management plan in place, you’ll be able to:

    • Efficiently source out hardware and software according to your needs
    • Gain leverage in negotiation with bulk purchasing
    • Maximize the value of your equipment to your organization
    • Ensure that best practices are followed in managing IT assets
    • Avoid costly licensing issues
    • Take full advantage of warranties and vendor responsibilities
    • Make strategic decisions concerning your assets, knowing when to hold on to assets and when to dispose of them


A good ITAM strategy is ultimately a good business strategy. We provide guidance and hands-on consulting to companies to help them implement and manage a system that not only provides maximum value but works to support their needs.

IT Asset Management Process

The IT asset management process involves several phases, taking care of your hardware and software from start to finish.

Some of the steps our IT asset management solutions include:

Procurement. We believe in providing maximum value to our clients without pushing one vendor over another due to preferred ties. This provides flexibility in the procurement options available for your hardware and software.

As part of our procurement process we’ll:

  • Help you source out your IT assets in a way that makes sense for your business, not ours. Our goal is to help you select a vendor and locate the necessary tools to support your business in a cost-effective and value-added manner.
  • Negotiate on your behalf and acquire necessary approvals for the purchase phase.
  • Receive hardware and software and make ready for deployment.


Deployment. Once the assets have been sourced and purchased, we’ll begin the deployment phase to implement and make them operational. This phase consists of:

  • Tracking all assets with IT asset management software, including physical location of hardware
  • Determining who is responsible for assets
  • Keeping track of vendor information as it pertains to hardware, specifically regarding warranties
  • Maintaining an asset management database


Maintenance. The main phase of your IT assets’ lifecycle, the maintenance phase is where the hardware and software are in operational use. Asset management is crucial at this stage, especially when modifying or adding a component to an existing asset.

During the usage phase of your ITAM plan, we will:

  • Provide care and repair for assets, replacing components and updating asset info when needed
  • Determine which assets still have value to the organization and those which are underutilized
  • Help you to make appropriate decisions regarding asset usage
  • Determine when upgrades are required or if some assets should be marked for disposition


Disposition. At some point, your assets will reach the end of their operational lifecycles. Knowing when to move to this phase is another critical aspect of ITAM, as it gives you the insight to make this type of informed decision.

It’s a common practice for companies to want to hold on to existing assets for as long as possible. However, while it may appear to represent cost savings, lost productivity due to a combination of age and an increase in failures may end up costing you more in the long run.

By tracking your assets over their lifespan, we will be able to help you determine the value of your assets and determine when the optimum time for disposition is.

Disposition methods can vary between selling your used assets and recycling them. Which one you select will depend on the inherent value of your hardware.

IT asset management is about maximizing the value of your technology to your company, and Resolute has the skills and expertise to help guide you through the process.

Our IT Asset Management services will help you succeed. Let’s get started


Comprehensive IT services include

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    Cloud services are network dependent, which is why Star Technology Services network management and monitoring services have become critical to IT.

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    Service desk

    Star Technology Services 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Star Technology Services ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Star Technology Services supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Star Technology Services provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Star Technology Services are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises