our solutions

managed it services


What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.


Our fixed service-level agreements deliver high-quality IT support to bolster your core services – letting you focus on turnover instead of technology.

Whether you’re a big business or growing concern, we’ll tailor our Managed Service Agreements to suit your needs, taking on as much responsibility for your IT as you want.

We support businesses of all sizes, offering anything from start-up services and operational management through to strategic IT management.

  • Maintaining core services.
  • Keeping systems running.
  • Automatic updates, such as Windows updates and anti-virus definitions.
  • Security – protection against web infection plus Internet filtering management.
  • Support, 24/7.
Network Performance Management
  •  Network Monitoring
  •  Traffic Analysis & Bandwidth Monitoring
  •  Network Configuration Management
  •  VoIP Quality Monitoring
  •  Switch Port & IP Address
Datacenter & Server Management
  •  Server Monitoring & IT Infrastructure Devices Monitoring
  •  Application Performance Management
  •  Enterprise Password Management
  •  Multi-vendor Storage Area Network Monitoring
  •  Website Monitoring Service
IT ServiceDesk & Desktop Management
  •  ITIL Servicedesk & Asset Management
  •  Windows Desktop Management
  •  Active Directory Management
  •  Asset Lifecycle Management
  •  Active Directory Auditing & Reporting
Log Analysis & Security Management
  •  Eventlog & Syslog Management
  •  Firewall Log Analysis
  •  Network Security Scanner & Patch Management
  •  Enterprise Password Management
  •  Self Service Password Management

Our Managed IT services will help you succeed. Let’s get started


Comprehensive IT services include

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    Cloud services are network dependent, which is why Star Technology Services network management and monitoring services have become critical to IT.

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    Service desk

    Star Technology Services 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99


    Star Technology Services ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3


    Star Technology Services supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Star Technology Services provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Star Technology Services are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises